FAQs
What materials and stones do we use
Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
Can I buy a channel alone
Yes, you can buy a single chain in gold plated, 925 silver or rose gold plated. We offer chains in different sizes: 45 cm, 50 cm, 60 cm and 80 cm.
How can I contact customer service
You can contact us by e-mail at bonjour@nouvelamourparis.com or by telephone at +33 1 44 61 16 21, Tuesday to Saturday from 11 a.m. to 6 p.m.
What types of engravings do you offer?
Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
Delivery
Quick delivery
Take advantage of our fast and reliable delivery service. Orders placed before 4 p.m. Tuesday to Friday are shipped the same day. Free delivery from 150€.
Tracking control
Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
get in touch
Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
Maintenance tips
How to take care of your jewelry
To preserve the shine of your jewelry, avoid contact with water and chemicals and remove it before sleeping. Clean them regularly with a soft cloth.
Jewelry storage
Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
Specific maintenance for silver and gold plated
Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
Discover New Love
At the heart of our workshop, unique creations are born, reflecting the Parisian soul. Our team, driven by a love of the profession and guided by tradition, gives life to jewelry celebrating exclusivity and emotion.